Bartonella henselae IgM & IgG IFA

Preparation & Timing

• Sample collection must be performed by a phlebotomist. 
  • Information about scheduling a blood draw can be found HERE. 
  • IGeneX-partnered blood draw locations can be found HERE.
• Your sample can be collected at any time. 

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Collection Instructions

1. Bring the following items with you to your blood draw appointment.
   1. Test kit
   2. Completed test requisition form
2. The phlebotomist will collect, prepare, and ship your sample for you.
   1. You can view the phlebotomist collection instructions HERE.
   2. Your kit may come with more tubes than needed. Have the phlebotomist check the requisition form and collection instructions to ensure only the necessary tubes are drawn.

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Requisition & Payment

• Your kit has been prepaid. You may need to pay a separate fee for phlebotomy.
• Instructions on how to fill out your requisition can be found HERE.
  • Since you pre-paid for your tests, you do not need to fill in the payment information on any of these forms.

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Shipping

• Make a note of the tracking number on the return mailer so that you can track your sample back to the lab.
• The phlebotomist will ship your sample for you using the materials provided in the test kit.

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Results

• Results should be released to your provider 10 business days after samples are received at the lab. We cannot guarantee processing time. 
• Your provider will notify you when your results are in and schedule a follow-up appointment for you to review them together. 
• Your provider may choose to release your results to you. Rupa cannot release your results without provider authorization.

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More Resources

• Test Information Pages
  • Bartonellosis Info Page
• Collection Instructions
  • [PDF] How to Collect Your Sample - Phlebotomist Instructions
  • IGeneX-Partnered Blood Draw Locations
• Other Resources
  • IGeneX Patient FAQs

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Questions?

For general questions, email Rupa Health at support@rupahealth.com. For test-specific questions, contact IGeneX by calling 800-832-3200 or emailing customer support at customerservice@igenex.com.