CytoDX

Test Details

Lab Company: Diagnostic Solutions
Sample Type: Serum
Collection Location: In Lab (Phlebotomy Required)

The CytoDX measures cytokines in the blood to analyze immune system function.     

🔑 Key Details 📦 Shipping
Preparation & Timing 📊 Results
🧪 Collection Instructions 📚 More Resources
💳 Requisition & Payment
💬 Questions?

Key Details 

  • Sample collection must be performed by a phlebotomist, Monday - Thursday only. 
    • Information about scheduling a blood draw can be found HERE
    • You may need to pay a separate fee for phlebotomy.
  • Freeze the provided ice pack for several hours prior to your blood draw.

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Preparation & Timing

  • Sample collection must be performed by a phlebotomist, Monday - Thursday only. 
    • Information about scheduling a blood draw can be found HERE
  • Freeze the provided ice pack for several hours prior to your blood draw.

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Collection Instructions

  1. Ensure the test requisition form is completed with your personal and test information. 
    1. The phlebotomist will complete the sample collection information.
    2. Instructions on how to fill out your requisition can be found HERE.
  2. Bring the following items with you to your blood draw appointment.
    1. Entire test kit in the box
    2. Frozen ice packs
    3. Completed test requisition form
  3. The phlebotomist will collect, prepare, and ship your sample for you.
    1. You can view the phlebotomist collection instructions HERE.

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Requisition & Payment

  • Your kit has been prepaid. You may need to pay a separate fee for phlebotomy.
  • Instructions on how to fill out your requisition can be found HERE.
    • Since you pre-paid for your tests, you do not need to fill in the payment information on any of these forms.

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Shipping

  • Make a note of the tracking number on the return label so you can track your sample back to the lab. 
  • The phlebotomist will ship your sample for you using the materials provided in the test kit.
  • Samples should be shipped Monday - Thursday only.

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Results

  • Results should be released to your provider 5-10 business days after samples are received at the lab. We cannot guarantee processing time. 
  • Your provider will notify you when your results are in and schedule a follow-up appointment for you to review them together. 
  • Your provider may choose to release your results to you. Rupa cannot release your results without provider authorization.

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More Resources

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Questions?

For general questions, email Rupa Health at support@rupahealth.com.  For test-specific questions, contact Diagnostic Solutions by calling 1-877-485-5336 or chatting with support