How do I complete my lab test?
The lab kit you received should come with instructions, but if you're looking for more instructions you have several options:
1) Find the article in our Support Center for that specific test
2) Look for information on that test on the corresponding Lab Company's website
3) Reach out to either the Rupa Team, or to the lab that supplied the test directly
4) Look for YouTube videos on completing that test.
How do I ship my sample?
The shipping instructions are usually included in the instructions. See above.
How long does it take to get results?
This depends on lab company. Check the page for your specific test for more information.
Where do I receive results?
You actually won't receive results directly. Your practitioner will receive the results online, and schedule an appointment with you to review them together.