Rupa partners with medically licensed physicians who are licensed in all 50 states to empower Physician Services. The $10 Physician Services fee covers the cost for a physician to order, review, and check lab test results for critical values.

After your lab test cart is paid for, the cart is sent to the signing physician to view and place the order. The $10 fee is unfortunately non-refundable, as the signing physician has already been engaged and reviewed your lab test options.

A Kit is a lab test, or set of tests, that are listed on a single lab Requisition Form. Receiving one box in the mail, regardless of how many tests are included, is the equivalent of one "Kit." The signing physician reviews each Requisition Form independently, which is why there is a charge per "Kit." If you receive multiple physical boxes in the mail, that means there are multiple Kits.