What is Rupa Physician Services?
With Physician Services, health and wellness practitioners can partner with a nationally-licensed signing physician who can order lab testing for their clients. With Physician Services, the signing physician is responsible for ordering, reviewing, and checking lab results for critical values.
In the case that the signing physician sees an urgent value on your lab test results, they'll give you a call to let you know. The signing physician is available to meet with either you and/or your practitioner to discuss your results for a 20 minute consultation, if needed.
How Does Rupa Physician Services Affect Me?
Your health and wellness practitioner who you're working with on Rupa has added Physician Services to their account. This means they're collaborating with a physician as a partner in your lab work. The signing physician is responsible for ordering and reviewing your labs for critical values, while your practitioner is typically your partner in behavioral and lifestyle changes.
There are some nuances to keep in mind when Physician Services is used:
The signing physician's name, instead of the name of your typical practitioner, will appear on the requisition form that comes inside your kit.
If your results have critical or abnormal values, the signing physician will be in touch with you -- they will attempt to reach you by phone 3 times and leave a voicemail if they cannot reach you. This is not the Rupa team calling, but the physician services practitioners we partner with.
Results will always be released to both you and your health and wellness practitioner at the same time.
There is an additional fee per kit where Physician Services was used.
Insurance ordering for Diagnostic Solutions is not available when Physician Services is used. However, you can still use FSA, HSA, and Rupa's 3-month payment plan.