Our team will send you a personalized instructions email two days after your kits ship and again 24 hours before your first kit arrives. This email includes an easy to follow cheat sheet on how to collect your lab test samples, fill out the requisition form and mail your kit back to the lab. It also includes any specific instructions directly from your practitioner at the top of the email.

If you're looking for more instructions, you have several options:

If your kit requires a blood draw, we're here to make it easier to find a local option! You'll still receive a kit in the mail and you will bring the entire kit with you to the blood draw. In our personalized instructions email, we'll send you a list of blood draw options based on your zip code. We do our best to include both walk-in labs and mobile phlebotomists who come directly to your home. You are also welcome to use a lab not included in our directory, as long as you confirm they can complete speciality testing. Read About Scheduling Your Blood Draw or contact us with any questions by logging into, or creating your Patient Portal!

You can reach our team by logging into, or creating your Patient Portal. Once you’re in, simply click the “💬” that lives in the lower right-hand corner of the page!😊