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All CollectionsLab Test InstructionsIGeneX Inc.
IGeneX Blood Tests
IGeneX Blood Tests
Updated over 8 months ago

Test Details

Lab Company: IGeneX
​Sample Type: Blood
​Collection Location: In Lab (Phlebotomy Required)

IGeneX's tests measure antibodies and other markers to detect tick-borne disease infections. If your order includes a cePCR or IgXSpot test, please follow the instructions HERE (cePCR) or HERE (IgXSpot).

Key Details

  • 🏥 Sample collection must be performed by a phlebotomist.

  • 💰 You may need to pay a separate fee for phlebotomy.

  • 🗓️ Your samples can be collected at any time.

  • 💧 Hydrate before your blood draw.

  • 📄 Your requisition can be found in the Rupa patient portal. You must PRINT, COMPLETE, and BRING IT TO YOUR BLOOD DRAW.

Preparation & Timing

  • Sample collection must be performed by a phlebotomist.

    • Resources for scheduling and preparing for your blood draw can be found HERE.

    • IGeneX-partnered blood draw locations can be found HERE.

  • Your samples can be collected at any time.

    • Rupa Health recommends getting your blood drawn Monday - Thursday to prevent shipping issues.

    • If your order includes a cePCR or IgXSpot test, please follow these instructions:

      • cePCR instructions HERE

      • IgXSpot instructions HERE

  • Hydrate before your blood draw.

📄 Your requisition can be found in the Rupa patient portal. You must PRINT, COMPLETE, and BRING IT TO YOUR BLOOD DRAW.

Collection Instructions

  1. Read this article to prepare for your blood draw.

  2. PRINT and COMPLETE your test requisition form.

    1. This form was emailed to you from the Rupa Health team.

    2. You can also find it in your Rupa Health patient portal.

    📄 How to Complete Your Requisition

  3. Bring the following items with you to your blood draw appointment.

    1. Test kit

    2. Completed test requisition form

  4. The phlebotomist will collect, prepare, and ship your sample for you.

    1. Your kit may come with more tubes than needed. Have the phlebotomist check the requisition form and collection instructions to ensure only the necessary tubes are drawn.

    🩸 View Phlebotomist Instructions

Requisition & Payment

  • Your kit has been prepaid. You may need to pay a separate fee for phlebotomy.

YOU MUST PRINT YOUR TEST REQUISITION FORM FROM YOUR RUPA PATIENT PORTAL.

  • This form was also emailed to you from the Rupa Health team.

DO NOT use the blank requisition form that came in your test kit, as it does not have all of the required information. If you use the form from your kit, you may be required to recollect your samples.

  • You must complete your requisition form and send it back with your samples.

    • Since you pre-paid for your tests, you do not need to fill in the payment information on this form.

📄 How to Complete Your Requisition

Shipping

  • Make a note of the tracking number on the return mailer so that you can track your sample back to the lab.

  • The phlebotomist will ship your sample for you using the materials provided in the test kit.

Results

  • Results should be released to your provider 10 business days after samples are received at the lab. Rupa Health cannot guarantee processing time.

More Resources

Questions?

Reach out to Rupa Health via the chat in your patient portal.

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